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Last Updated: October 9, 2025
Thank you for shopping at dekoree.com. We are committed to delivering our products to you safely and in a timely manner. We request you to please read our Shipping Policy carefully before placing your order.
Typically, once an order is confirmed, we prepare and package the product for dispatch within 1-2 business days. This may take slightly longer during festive seasons or special sales events.
We deliver products across the country through reliable courier services. The estimated delivery timelines are as follows:
Please note that the timelines mentioned above are estimates only. Once a product is dispatched from our end and handed over to the courier service, the responsibility for its delivery lies entirely with them.
Unexpected delays can occur due to various reasons beyond our control, such as natural disasters, political unrest, strikes, festive seasons, or any internal issues or failures on the part of the courier service.
In some rare and complex cases, this delay may extend up to one (1) month or even longer. Dekoree.com will not be held liable for such delays. However, we are committed to supporting our customers and will actively coordinate with the courier company to find a swift resolution.
Shipping charges are determined based on the weight of the order and the delivery location. The final shipping charge will be displayed on the checkout page.
Once your order is shipped, we will send you a tracking ID and a tracking link to your registered email or mobile number. You can use this link to monitor the current status of your order.
If you do not receive your order within the estimated time frame or face any issues with the tracking status, please contact us. We will investigate the matter and assist you accordingly.
For any questions or concerns regarding shipping, please contact our customer support:
Thank you for shopping with us.