Privacy Policy

1. What Information Do We Collect?

We may collect various types of information, including:

• Personal Identification Information: Your name, address, email ID, and phone number, which you provide when creating an account, placing an order, or contacting us.
• Payment Information: We do not directly store your credit card, debit card, or net banking details. All payments are processed through our trusted and secure third-party payment gateways.
• Non-Personal Information: Information about your browser type, IP address, operating system, and your browsing activity on our Website (such as the pages you visit), which is collected to improve our site.
• Cookies: We use cookies to enhance your browsing experience and show you relevant content.

2. How Is Your Information Used?

The information we collect is used for the following purposes:

• To process, ship, and complete your orders.
• To send you order confirmations, shipping updates, and other transactional messages.
• To provide customer support and respond to your inquiries.
• To improve our website, services, and user experience.
• With your consent, to send you emails or messages about our new products, offers, and promotional materials.
• To comply with legal obligations and enforce our policies.

3. With Whom Is Your Information Shared?

We take the privacy of your personal information seriously. We do not sell your information to third parties. However, we may share your information in the following cases:

• Delivery Partners: Your name, address, and phone number are shared with our trusted courier service companies to deliver the product to you.
• Payment Gateways: Information is shared with payment processors to securely process your payment.
• Legal Authorities: We may be required to share information with government or legal authorities when legally required or in response to a legal process.

All these third-party organizations are contractually obligated to maintain the confidentiality of your information.

4. Data Security

We take various technical and administrative measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption technology to ensure your data is secure during transmission. However, please remember that no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

• The right to access a copy of the personal information we hold about you.
• The right to correct any inaccuracies in your information.
• The right to unsubscribe from promotional emails or messages.

6. Cookies

Cookies are small text files stored in your browser. We use cookies to manage shopping cart functionality, remember user preferences, and analyze website traffic. You can disable cookies from your browser settings, but this may cause some features of the website to not function correctly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contact@dekoree.com